DM Design

Messenger Data Deletion

You can ask DM Design to delete the information connected to your Messenger conversation or website enquiry at any time. Requests are handled by the business owner by email; this page does not perform automatic deletion.

1. Emaildmcraft111@gmail.comwith the subject “Delete my Messenger data”.
2. Include the name or contact details you used, the enquiry number if you have it, and the approximate date of your conversation or website enquiry so we can locate the correct records. Do not send passwords or identity documents.
3. Please say if your request also includes photos, drawings, PDFs, or other saved files, and copies of your enquiry sent to DM Design's email inbox or business WhatsApp.
4. After a reasonable identity check, we will delete the associated session and lead data from DM Design's database. Separately stored files and email or WhatsApp copies need separate review; deleting a database record does not automatically remove them.
5. We will reply by email when the request has been completed. You can ask us to confirm which records, files, and message copies were included.

Saved Messenger photos and files are held in private file storage. Enquiry summaries can also exist in DM Design's Google email inbox and business WhatsApp. If you sent files directly in WhatsApp, those files are part of that separate conversation. Include these locations in your request if you want them considered together. Information may need to be retained to meet legal obligations, as described in the Privacy Policy.

A request to DM Design concerns records and copies under DM Design's control. It does not automatically delete messages from your own Messenger, WhatsApp, or email account, or copies that Meta or Google may retain under their own policies. You can also manage data in your own accounts through those services' privacy and deletion controls.